rbazze Privacy Policy
rbazze places the highest importance on the privacy of your personal information. This policy clearly describes how we collect, store, and protect your data.
Welcome to rbazze. Please read this Privacy Policy carefully before using our platform. By using our website, mobile platform, and related services, you are considered to have accepted the terms of this policy. If you do not agree with these terms, please refrain from using our services and contact our support team.
This Privacy Policy applies to all registered users, visitors, and anyone interested in using our services. We are fully responsible for protecting the data of users in Bangladesh, and our platform uses SSL encryption technology.
Information We Collect
rbazze collects specific types of information for the purpose of providing its services. This information falls into two main categories — information you provide directly and information collected automatically.
Personal Identity Information
Your full name, date of birth, email address, mobile number, and profile details provided at the time of registration.
Financial and Payment Information
Your bKash, Nagad, Rocket, Upay, or bank account details — used for verifying and processing transactions.
Technical and Session Information
IP address, browser type, device details, login time, cookie data, and activity logs on the platform.
Communication Information
Messages and complaint details sent to our support team via live chat or email.
1.1 Collection of Minors' Information is Prohibited
rbazze is for users aged 21 and above only. We do not knowingly collect personal information from minors. If a user is found to be under 21, the relevant account will be closed immediately and any collected data will be deleted.
How We Use Your Information
rbazze uses the collected information for the following legitimate purposes. We never use your information for irrelevant or unauthorized purposes.
- To ensure account registration, identity verification, and secure login processes.
- To process deposits, withdrawals, and all financial transactions smoothly.
- To provide customer support via 24/7 live chat and email.
- To prevent fraud, money laundering, and unauthorized access.
- To deliver personalized gaming experiences, bonus offers, and promotional information.
- To improve platform performance and resolve technical issues.
- To ensure responsible gaming and monitor excessive gambling behavior.
- To fulfill legal obligations and maintain compliance with regulatory bodies.
Data Storage and Security
rbazze takes the highest industry-standard technical and organizational measures to protect your personal information. Our platform uses SSL encryption technology to keep all data transfers secure.
3.1 Retention Period
Your information is retained for as long as your account remains active. Even after an account is closed, certain information may be retained for as long as necessary to fulfill legal obligations, resolve disputes, or prevent fraud.
3.2 Security Measures
SSL Encryption
All data transfers are end-to-end encrypted.
Firewall Protection
Advanced firewalls prevent unauthorized access.
Two-Factor Authentication
Two-factor identity verification for account access.
Regular Audits
Regular review and updates of security measures.
Sharing Information with Third Parties
rbazze never sells your personal information. However, for the smooth operation of our services, information may be shared in a limited manner in the following cases:
4.1 Payment Processors
Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These third parties are governed by their own privacy policies.
4.2 Technology and Service Partners
Technology infrastructure, cybersecurity, and gaming software providers for our platform (such as Pragmatic Play, Spribe, Evolution Gaming, etc.) may have access to limited technical information for the purpose of providing their services.
4.3 Legal Obligations
We may be required to disclose relevant information in accordance with court orders, government directives, or valid requests from law enforcement agencies. In such cases, we always disclose only the minimum necessary information.
4.4 Corporate Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. Users will be properly notified before any such change.
Cookies and Tracking Technology
rbazze uses cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser that help improve your experience.
5.1 Types of Cookies
- Essential Cookies: Keeping login sessions active, ensuring core site functionality, and security verification — these cannot be disabled.
- Functional Cookies: Save your language preferences and customization settings.
- Analytics Cookies: For understanding user behavior on the platform — page views, clicks, and navigation patterns.
5.2 Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent some features of our platform from working properly.
Your Rights Over Your Information
As an rbazze user, you have the following rights over your own personal information:
Right of Access
If you would like to know what information we hold about you, please contact our support team.
Right to Rectification
If your profile information is incorrect or incomplete, you have the right to request a correction.
Right to Erasure
In certain circumstances you have the right to request the deletion of your personal information, though legal obligations may apply.
Right to Restrict Processing
In certain cases you may request that the processing of your information be restricted.
Right to Data Portability
You may request to receive your personal information in a structured, machine-readable format.
Right to Object
You have the right to object to our processing of your information, particularly where it is used for marketing purposes.
To exercise any of the above rights, please contact us by email: [email protected]. We will endeavor to respond to your request within 30 business days.
Marketing and Communications
rbazze may, with your consent, send you bonus offers, promotional information, new game announcements, and important updates. You can manage your communication preferences at the time of registration or later from your account settings.
7.1 Opting Out of Marketing
You may opt out of promotional communications at any time. To do so, contact our support team via live chat or email ([email protected]). Transaction and account-related important notifications will continue to be sent at all times.
Changes to the Privacy Policy
rbazze reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification about the changes will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the service after any changes will be taken as your agreement to the new policy. For significant changes, your active consent may be sought.
International Data Transfers
rbazze's technical infrastructure may operate on servers located in various countries. Even if your information is transferred outside of Bangladesh, we ensure that the same standard of protection remains in effect. Such transfers are always conducted under appropriate safeguards and contractual obligations.
Privacy Contact
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Live Chat Support
Get instant assistance via 24/7 live chat in Bengali. Our expert team is always by your side.
Email Contact
For detailed privacy-related requests, email us at: [email protected]
Want to Know More?
Read our Terms and Conditions, Responsible Gaming policy, or FAQ — or speak with us directly on live chat.